Request deletion of your Evidence Locker cloud account

Use this form even if you have uninstalled the app. Save copies of records you want to keep before making the request.

The request goes to customer care for identity, subscription and preservation review. It is not an immediate deletion. Customer care will confirm completion through your support request. Account details, cloud backups and support data are in scope; records that must be retained for legal or security reasons will be identified in the response. This does not erase local records on your phone.

Delete selected cloud data and keep your account

To request deletion of particular uploaded records or backups without closing your account, email [email protected]. Include your account name and which records or backups you want removed. Do not send your password or copies of sensitive records. Support will verify account ownership, explain any required retention, and confirm when the request is completed.

Delete your entire cloud account

Forgot your password? Contact customer care for a reset code and identity verification. Customer care · Terms & Privacy